Filter by rating :
filters

Htracey90 @yahoo.com | Shoprite in Philadelphia, Pennsylvania

I buy a pack of frozen Cornish hen over the holiday season and when I was cleaning it it was rotten chicken so i took a picture and went to the store customer service and theyre giving me the running back and forth and refuse to refund me my money back the product is bad I didnt steal it I pay for it and Im not going to stop until I get justice for my money refund
View full review
Review
#1751312 Review #1751312 is a subjective opinion of poster.
Service
Shoprite Manager
Pros
  • Ron heard
Reason of review
Damaged or defective
Preferred solution
Full refund

Terrible | Shoprite in Carmel, New York

3.5
Details
I guess managers now want to blame the customer when their seafood is no good. It was rancid and mushy. But I was told not to buy the item anymore then. I allows buy this item and never had a problem before with it. Manager has terrible customer service and needs to be trained better
View full review
Review
#1666608 Review #1666608 is a subjective opinion of poster.
Service
Shoprite Manager

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
2.4
Details

Update by user Oct 27, 2019

It took over one month, but the store eventually called me and offered to sell me the product at the advertised sale price. (I showed up.)They also informed me that the individual describing himself as the manager of the store would be "retrained".

Original review posted by user Sep 27, 2019

Three weeks ago, ShopRite advertised "any variety" of Thomas' English Muffins in the 12-pak for $1.99 (they usually cost $4.99!). When I got to the store (Patchogue, zip code 11772), I found only the Original. I spoke to Customer Service, stockroom, and finally the...
View full review
Review
#1665447 Review #1665447 is a subjective opinion of poster.
Service
Shoprite Manager
Reason of review
Store refusing to sell product at advertised price, claiming that it has been discontinued.
Preferred solution
Deliver product or service ordered
2.5
Details
I watched a cake decorator at Shoprite in Enfield, CT who was not wearing gloves. She handled food with her hands without gloves. Uhhck!
View full review
1 comment
Anonymous
#1734737

So do you so shut it!!! Or do you expect us all to believe that you and your mother and your grandmother all put on gloves before preparing food?

When a five star chef doesn’t wear gloves you’re ok with it but if a minimum wage employee doesn’t wear gloves some how your magically at risk? They all have to wash their hands. Five star chef or min wage employee. Do you think that ALL of the employees in that restaurant you frequent wears gloves ALL the time they are preparing your food?

How about at that Buffett you just gorges yourself at? My point is lighten up loser!

Review
#1627309 Review #1627309 is a subjective opinion of poster.
Service
Shoprite Manager

Wrong prices and bad attitude from the manager dolly tshabal | Shoprite in Ellisras, Limpopo

On 25.09.18 i bought vaseline cream on the shelf it was R29.99 and at till it was 44.99 and i told the cashier and she went with me to shelf to confirm and told the manager she to told me thats the price i should take or leave it they have not put the correct price on display n voided it itz like that. What happened to customer is always rite and paying for the price u see ?
View full review
Review
#1365321 Review #1365321 is a subjective opinion of poster.
Service
Shoprite Manager
At the ShopRite in Daleville Pennsylvania there is one clerk at the Deli dept. who rubs his nose while slicing meats. I have seen this many times and had complained to him about it and asked for another clerk to slice my meats. My next visit to the Deli, a week later,...
View full review
Review
#1327313 Review #1327313 is a subjective opinion of poster.
Service
Shoprite Manager
Reason of review
Poor customer service
Preferred solution
Credit my other issues

Poor serive | Shoprite

Management it's not courteous pertaining to a three to four hour delay with the delivery of my food and did not want to refresh my Frozen and refrigerated products he did so but I had to go back to the store
View full review
Review
#1299741 Review #1299741 is a subjective opinion of poster.
Service
Shoprite Manager

Very poor service | Shoprite

My forzzen and refrigerator food set on the floor for over 3 hours waiting to be delivered then the manager did not even want to change the Frozen or refrigerated products offer me a $10 gift card I'm very upset awesome I catch the bus I had to catch the bus full times two coming into going back home and now that was I have to fight for it for my payments I need someone to call me at 267-9921661
View full review
Review
#1299126 Review #1299126 is a subjective opinion of poster.
Service
Shoprite Manager
Reason of review
Poor customer service
June 15, after not shopping in this store because of issues in the past that I attempted to resolve. I sent a letter to Mr. Cawhey, Mr. Compo addressing a issue I had with the special need men outside who do the shopping carts. Never got a call back approached a manger...
View full review
Review
#1281505 Review #1281505 is a subjective opinion of poster.
Service
Shoprite Manager
Reason of review
Poor customer service

Contact Shoprite Customer Service

Website:
www.shoprite.com
Mailing Address:
354 Mountain View Drive
Colchester, VT 05446
US
Phone:
(800) 746-7748
All Shoprite Contacts

Shoprite Reviews

  1. 43 reviews
  2. 33 reviews
  3. 56 reviews
  4. 45 reviews
  5. 14 reviews
Shoprite reviews

Bad pricing | Shoprite

Everyday the inface juice is scanning a different price from the shelve. They were not helpful even the manager could not resolve it they just sit and relax as if they are at their homes_ customer service is every bad!I left everything i bought and left the shop I was buying the products not getting it for free. Im so *** and upset
View full review
Review
#1261452 Review #1261452 is a subjective opinion of poster.
Service
Shoprite Manager
Reason of review
Poor customer service