Fox St & Roberts Ave, Philadelphia, PA 19129
Not resolved
2.1
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I'm a resident of this area I played the lottery and ask the teller after

winning to cash my ticket $100. She just cashed a ticket for $100

before me as I watched .I placed my grocery list on the counter .The teller responded if I needed a money order .I stated I won $100 and wanted to cash the ticket to shop.

She said that the till she had ,had no more money to pay out lottery payments.I left and while walking out a friend was going in to do the same as I just did cash a ticket.His was $2500.I told him my ordeal .He went in and came out with his money.

We went back in together and she the teller said she went to the back to make his payment.he did'nt spend his money in the store nor did he play the lottery at the kios. But she the teller is a friend of his which they made clear after my questioning.You gave $2500 and lost $100 in customer support.

Product or Service Mentioned: Shoprite Customer Care.

Reason of review: Poor customer service.

Preferred solution: This wont change! It depends on the shift at this location..

Shoprite Pros: Location.

Shoprite Cons: Customer service.

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