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Contact ShopRite Customer Service

How to Reach a Person at ShopRite

Verified Contact Information

Toll-Free Number:

  • 1-800-746-7748
Call customer service
Send Message

Headquarters:

  • 1-908-527-3300
    Wakefern Food Corp, Inc.

Legal:

  • 1-908-527-7716

Media:

  • 1-732-906-5932
  • 1-732-906-5216

ShopRite Emails:

Legal
Copyright Infringement Inquiries
Media
daniel.emmer@wakefern.com

ShopRite Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular ShopRite Phone Number
1 (800) 746-7748
Average Hold Time
00:02:09
Average Calls duration
3 minutes
Most Popular ShopRite Email Address
copyright@wakefern.com
ShopRite Live Agent Availability
31% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact ShopRite Customer Service?

Most Popular Number:

(800) 746-7748
Total calls: 1 681 Issues resolved: 56 Last call: Apr 11, 2026

Dial (800) 746-7748 is the primary hotline for ShopRite customer service supermarkets if you're a customer in the United States seeking assistance. This toll-free number is your gateway to support, available Monday through Friday from 8 AM to 6 PM and on weekends from 9 AM to 5 PM Eastern Standard Time. By making this call, clients can directly engage with an agent to seek assistance with products, orders, memberships, or accounts. The toll-free hotline facilitates straightforward access to live support from ShopRite, aiming to promptly address customer queries and resolve concerns.

To reach out to ShopRite customer service support on the web, clients are urged to navigate to www.shoprite.com. Towards the upper section of the homepage, a "Customer Service" link graces the main menu. Activating this link unfurls a dropdown, providing access to the "Contact Us" option. The selection of this option triggers the appearance of an online form, enabling customers to furnish details like their name, email, phone number, and a description of the issue necessitating assistance—ShopRite endeavors to attend to all web form submissions within two business days.

Situated within the confines of PO Box 7812 in Edison, NJ 08818, the designated mailing abode for the ShopRite headquarters supermarkets emerges as an ordained point of contact for dispatching pivotal missives or paperwork towards ShopRite's uppermost echelons and central nerve center. The vigilance maintained over this corporate domicile proves instrumental in expediting the precise conveyance of sundry communications, be they grievances or queries, adeptly steering them to the designated departments for streamlined resolution.

As mentioned above, standard ShopRite customer service hours are Monday through Friday from 8 AM to 6 PM and Saturday and Sunday from 9 AM to 5 PM Eastern Standard Time. During these hours, customers can call the toll-free number or email customer service to have questions answered by a live agent. These posted hours ensure that support staff are available to provide direct assistance for ShopRite during regular business hours.

PissedConsumer Club

Contact Information

ShopRite Website:

ShopRite Help Center:

Corporate Office Address:

Wakefern Food Corp, Inc
PO Box 7812
Edison, New Jersey 08818
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 6:00pm

Saturday - Sunday: 9:00am - 5:00pm


Other Location:

Headquarters

Wakefern Food Corp, Inc.

5000 Riverside Dr.

Keasbey, NJ 08832

United States



More contact details

Fax:

+1 908-527-3766

Summary of ShopRite Customer Service Calls

2K TOTAL
CALLS
03:23 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ShopRite?

Product/ Service Question:

  • “Customer complaint”
  • “Complaint, how I was treated, poor customer service”
  • “Bad Food”

Request for Information Question:

  • “How to get a store sent to my house”
  • “Problems at mY store are they are unable to resolve IT PROBLEM it’s been happening since approximately 8 am and they are getting no support or answers it’s not their fault”
  • “How do I get a ShopRite card?”

Account Question:

  • “My phone nunber is not attached to my account”
  • “Lost ShopRite member card”
  • “Racial profile”

Payments and Charges Question:

  • “Issue with payment”
  • “Fraud”
  • “Digital coupons did not come off total”

Cards Question:

  • “Loyalty card”
  • “Cannot use card for digital coupons”
  • “Lost shop rite card”

Staff Question:

  • “Unsatisfactory customer service”
  • “The manager accusing like I’m a thief”
  • “Great service by Audrey in Moosic store”

Shipping and Delivery Question:

  • “Delivery”
  • “Lost items in mobile app cart”
  • “Delivery of food order”

Employment Question:

  • “W2”
  • “In reference to my W2 form”
  • “401k pension”

Website/ Application Question:

  • “Problem getting shoprite app to accept proper password”
  • “Unable to download digital coupons”
  • “App problem”

Return/ Replace Question:

  • “Total harassment breach of character, embarrassment and a change to my health of the manager of the store that night, March 10, 2026. It was a Tuesday.”
  • “Change my password”
  • “Change ShopRite card to a different one”

Activation/ Cancellation Question:

  • “Cancelled order”
  • “Activate card”
  • “Cancel order”

Refund Question:

  • “Refund”
  • “Refund now”
  • “I had bought a cake and lost my receipt for my cake and I told the what time I paid for the cake and asked them to look on video at the time I paid and they told me no receipt I can't get my money back or the cake I am a loyal customer”

Other Question:

  • “Having trouble with online orders.”
  • “Home order”
  • “I want you to stop sending your commercial pepper to my po box”

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Frequently Asked Questions

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