Contact ShopRite Customer Service
ShopRite Phone Numbers and Emails
Toll-Free Number:
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(800) 746-7748
Headquarters:
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(908) 527-3300Wakefern Food Corp, Inc.
Legal:
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(908) 527-7716
Media:
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(732) 906-5932
ShopRite Emails:
ShopRite Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
ShopRite Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call ShopRite is 8007467748. 84% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 64% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 3 minutes.
Be prepared for the call as ShopRite may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
ShopRite Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call ShopRite is 8007467748. 84% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 64% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 3 minutes.
Be prepared for the call as ShopRite may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call ShopRite mainly because of product/ service, request for information and account.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact ShopRite is copyright@wakefern.com. 48% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
ShopRite Website:
ShopRite Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 6:00pm
Saturday - Sunday: 9:00am - 5:00pm
Other Location:
Headquarters
Wakefern Food Corp, Inc.
5000 Riverside Dr.
Keasbey, NJ 08832
United States
Fax:
How Good is ShopRite's Customer Service?
Summary of ShopRite Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ShopRite?
Product/ Service Question:
- “Phone number will not work”
- “Customer complaint”
- “Complaint”
Request for Information Question:
- “Need help”
- “I got something about substitutions and I clicked yes but I don’t know if it went through or not. I’m blind so can you confirm it for me thanks.”
- “Can't figure out how to check out and Order online for pickup”
Account Question:
- “Check balance on gift card”
- “Sign up for Price Plus card”
- “Account in ShopRite app”
Payments and Charges Question:
- “Payment”
- “Having a payment problem”
- “Can not load digital coupons to my account”
Cards Question:
- “Enquiries on the shoprite gift card”
- “Gift card”
- “Card balance”
Staff Question:
- “Customer service”
- “On professional customers service”
- “Complaint on rude employee”
Shipping and Delivery Question:
- “Substituted many items but sent me no eggs and no bread so now I have to get on a bus and go to the store anyway after paying a delivery fee ridiculous”
- “Waiting ten hours for my delivery”
- “Modify delivery date”
Employment Question:
- “W2”
- “In reference to my W2 form”
- “401k pension”
Website/ Application Question:
- “Application”
- “On line shop rite app not work on”
- “Cant get on website”
Return/ Replace Question:
- “Change of address”
- “Return issue”
- “Change account”
Activation/ Cancellation Question:
- “Cancelled order”
- “Activate card”
- “Cancel order”
Refund Question:
- “Refund”
- “Refund now”
- “I had bought a cake and lost my receipt for my cake and I told the what time I paid for the cake and asked them to look on video at the time I paid and they told me no receipt I can't get my money back or the cake I am a loyal customer”
Other Question:
- “Customer care”
- “Would not honor sale price”
- “Cake was stale that I brought yesterday”
Compare ShopRite Customer Service To
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