ShopRite - Customer Care Specialist Ignorance
Windows 10 Pro is an OS. Chrome is a browser. they are different things. Customer Care Specialist doesn't know the difference.
*******************
Dear Mr. Feil,
We are sorry that you continue to have the experience you described when attempting to use the Downtime Dollars area of our website. We have forwarded the information you provided to our website team for review. As may have been mentioned previously, our site is not compatible with Windows 10 Pro. They suggested that you try using Google Chrome. Please let us know if using this browser solves the issue.
Thank you,
Judy B
Customer Care Specialist
Reason of review: People who do not know the difference between a browser and an OS should not try to explain a site problem..
Preferred solution: Tell me why Downtime Dollars does not work on my computer!.
ShopRite Pros: Variety and the kindness of the rest of the employees.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content