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We’ve been going to the Shop Rite in Hackensack, NJ for almost 25 years. In the past 5 years we noticed that they are always depleted in most common items and brands.

Then we have to go to the customer service and the line is a good half of an hour long. That’s because the other shoppers are experiencing the same “out of stock” dilemma. My wife and I both work long hours, so there is little time time to sit on the customer service line. We’ve complained to the GM of the store several times but to no avail.

This store really sucks and grossly mismanaged.

We can no longer depend on it to shop for groceries. Please Do something about it.

Reason of review: Poor customer service.

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