Anonymous
map-marker Livingston, New Jersey

Digital Coupons for 6-5-2016

I can not get into the the Digital coupon page. I have been trying for at least 1 hour. Is there something wrong with that page? I want to shop today. If I can not get into the digital coupons I will be forced to shop today at Stop and Shop, where I don't want to. WHY DO WE HAVE TO USE 100 WORDS TO SEND YOU THIS? taHIS IS PLAIN A PAIN IN THE NECK TO TELL YOU SOMETHIG. WHO IN THE WORLD MADE UP THIS RULE TO SEND YOU SOMETHING THAT IS WRONG WITH YOUR WEB SITE. THIS JUST TOME WAISTING AND FULL OF BULL.
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Reason of review:
Order processing issue
Anonymous

Digital Coupons

I am constantly having problems with the digital coupons!! It is almost noon and I still do not have access to this weeks coupons.

I have called my local store, was told to call the 800 number and have been on hold for more than 30 minutes.

If the company does not have or care to hire competent tech people they should provide paper coupons in the weekly flier.

I read another review that suggested they simply add the coupons to everyones savings card without question. This is a logical suggestion because it can't hurt if you don't intend to use the coupon.

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Reason of review:
Problems with payment
20 comments
Guest

I never got credit for digital coupons WHY?

Guest

you ruined the digital coupon website, so frustrating.

Guest

Very frustrating trying to get digital coupons. Why advertise them and you can't get them. PLEASE FIX SIGHT

Guest

8/21/2018. I am no logger able to log in to my Shop Rite digital coupon page from my iPad.

I've been doing it for months, but can not now. I am able to log in from my phone. This doesn't make sense. Please.

Someone from Shop Rite's technical dept. needs to check this out.

It is very frustrating. Thank you.

Guest

I have been having trouble with the digital coupons I get so worried I cant use them they will expire before I get them loaded. Very frustrated

Guest

same problem - how can't they fix this???

Guest

I'VE BEEN HAVING PROBLEMS TOO. IT'S A WASTE OF MY TIME AND VERY FRUSTRATING.

Guest

When site went back on it took my down time money on my card

Guest

I agree with the person above I can never seem to get into the digital coupons always problems. We use to put in shoprite.com and your request came up all I had to do is go to digital coupons and it would take me to the page where I sign in, not anymore now there are all kinds of digital coupon info that you want and already have a card and have my password etc.

but still no luck.

Please go back to the way it use to be. Thank you.

Guest

anonymous

what a waste of time to try to print digital coupons. it just cannot be done.

they gave to fix their website and make it simple to use by just adding "print" on top of every page. you also get the list of groceries down the left side of the list - take it off. Spoke to shoprite also fought with customer service for the digital coupons.

they don't want to give them. It's for show not us.

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Anonymous
map-marker Mountain View, California

Shoprite Cashier Review from Mountain View, California

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I went to shoprite Kagiso Chamdor I purchased and wanted to withdraw the cashier told me the system doesn't allow her for two transactions at the same time now I have to be charged for purchase and withdrawal 1st, 2nd I machine is giving her a problem to make my withdrawal after she swiped 3times it went through got my money then left when I get to the car checked my sms realized withdrawal went twice. I immediately went back and explained to them two ladies from money market as the cashier refered me to them. Assured me that it always happen it will be revesed but my problem is my sms balances changed according to the withdrawals and I'm being charged for three transactions whereas I only wanted 1.
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Reason of review:
Poor customer service
Anonymous
map-marker Johannesburg, Gauteng

Shoprite Customer Care Review

Hi i personaly think that shoprite in boksburg north need to upgtade there service for my self i would not even buy a bread at your store the staff is got a shir atitute and your counter were lotto and electicity get sold have no clue what they doing alway off line serius start to train you staff to speak and tread clients as you will not see me at your store again
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Reason of review:
Poor customer service
Anonymous
map-marker Delran, New Jersey

Shoprite Customer Care Review from Delran, New Jersey

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Used the shop at home feature and when I went to pick up my order the women that came out used my debit/credit card to pay someone elses order. Asked for my money back and was told it was put right back on my card. No it wasn't. Spoke with mgr and he literally blew me off. Asked if checks bounce will they pay fees, "we normally don't do that". You will today or lawsuit buddy. HOW INCOMPETENT!!! Not to mention they can't work phones, hung up on me two times and blamed the phone.shop rite no more. Cinnaminson Nj store.
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Reason of review:
Poor customer service
1 comment
Guest

Woodbridge shop !rite NJ employees will run you over other customers are more courteous then there employees

Ogden Jao
map-marker Mount Laurel, New Jersey

Shoprite - Kellers Butter Review from Mount Laurel, New Jersey

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For 70 years my husband has had a butter lamb on the easter table. this year I started stalking our dairy mgr.2weeks ago to see when they would arrive.

Yesterday i was starting to worry but reassured that the kellers easter butter was in i couldn't find it and he came to help. I don't know the religious significance of the BUTTER BUNNY, but the butter lamb has been a religious part of easter. I refuse to buy this. Apparently I was the 4th one that morning that complained, all left without a special part of our meal.

Tradition is important, making the pascal lamb cute is not. Very disappointed.

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Reason of review:
Bad quality
5 comments
Guest

If they want to do a bunny that's fine, but make the lamb available as well. The whole sculptures started because of the butter lamb. It's an Easter tradition.

Guest

I heard back from Dairy Farmers of America who said the butter lambs were discontinued. (Keller’s)I did see some hand made ones at the Farmer’s Market onSpruce Street in Trenton, NJ.

Guest

I had contacted Keller's customer service last season and was told some PR double-speak that they wanted to try a new product and were discontinuing the butter lamb for the time being. My guess, butter lamb is too religious for them and their marketing geniuses think that selling bunny butter would increase sales for those who only think Easter Bunny for Easter.

Guest

Same with the Shoprite in Matawan NJ. The dairy manager told me the they were surprised as well to see the holiday shipment from Kellers contained butter bunnies instead of butter lambs. I went home and sculpted my own.

Guest

I agree. Sad to see Keller has gone secular.

Keller butter now off future shopping lists. How insulting.

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Anonymous
map-marker West Deptford, New Jersey

Coupons extra savings

I'm so angry about your coupons I think I'm boycotting your store. I spend hundreds of dollars at your store. I signed up for your card. I should have automatic savings on your sale items. I shouldn't have to download each individual sale item to my card to get the extra savings.I DONT HAVE THE TIME!!! Other stores such as the Acme give the sale items to all of their customers & they don't even have a card ! They are located about 1 mile from your store! I have been a loyal customer since you opened but this extra savings is just too time consuming & I' m so angry I don't want to shop at your store anymore! Here's a thought you give your customers the savings without all this extra work or don't bother with the sales. I'm not shopping at your store until you give me the sales items to my card without all the extra down loading of each individual sale item.
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Pros:
  • Customer service
  • Deli offers
Cons:
  • Rearranging the store
  • Discount and special offers
Reason of review:
Bad quality
1 comment
Guest

I agree. I lost out on $4.00 yesterday.

I’m done!

Aldi is my go to mow. Cheaper too!

Anonymous
map-marker Parsippany, New Jersey

Bad Move ShopRite-Edy's

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ShopRite in Parsippany is no longer carrying Edy's brand ice cream. I am very, very upset.

I don't usually eat ice cream but if I do it's Edy's Slow Churned. How do we get it back???? And why is it gone in the first place?? Who's idea was this?

I am so disappointed. The choices there are very limited and now go from bad to worse. Now I'll have to go somewhere else to get Edy's and probably will wind up doing my other shopping there too. Bad move ShopRite.

Is this one hundred words yet? I scream, you scream we all scream for Edy's ice cream!

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Pros:
  • Fat free
  • Orange sherbert and vanilla ice cream
  • Slow churned ice cream
Cons:
  • That they discontinued it
  • That did not have a plastic cover when i opened it
3 comments
Guest

Edy's dropped ShopRite not the other way around.

Guest

I see I'm not the only one ! What is going on? Even Wal-Mart stopped selling it.I want my Edys slow churned chocolate

Guest

Shoprite isn't carrying it anywhere and telling customers that Edys is out of business.

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Anonymous
map-marker Pretoria, Gauteng

Short Review on June&nbs-04:00;03,&nbs-04:00;2016

What happens when as a customer I have left a product that I have paid for on the till ,
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Anonymous
map-marker Durban, Kwazulu-Natal

Money Market Review

I've been waiting at the money market que for 35 minutes the first 15 minutes there was no one on the tills then one teller came all these minutes i was the fourth person even now. This is horrible Shoprite in the village has poorest services not even one person care to explain why there are no people working.
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Reason of review:
Poor customer service
Anonymous
map-marker Easton, Pennsylvania

Shoprite Cashier Review from Easton, Pennsylvania

Well will start off by saying i am an American born and raised by American parents......if your not Hispanic you will never ever know how it possibly feels to shop at your bethlehem pa location and feel pretty proud to know that shoprite has an hispanic Goya frozen products,that section has been moved 3 times which is now labeled meatless..when it first opened the section was named hispanic ,when it was moved i asked a manager where did they move the hispanic section,he was nice enough to show us and when i requested if he can please put the sign back up he said sure....that was a month ago, now its just the meatless frozen section........i shop at least 3 times a week and i feel so offended at the fact that you guys consider your business as diverse,,if you think your catering to hispanics you should consider changing your mind set.......to add to the hate i experienced the same cashier on 2 occasion looked into my donut bag because she didnt trust me to tell the truth. ......my wife and i own our home,we have 3 cars and 2unit rental property,our success didnt come stealing donuts......most of your workers are white.....you have rude head cashiers. ...if your hidden agenda is to out source spanish and blacks well you have done your job,...wegmans ,thank you for you kindness.
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Reason of review:
Poor customer service
Anonymous
map-marker Croton On Hudson, New York

Pharmacy bklyn ny

they do not accept coupon and want to charge me 15 dollars for generic ambien 30 day supply CVS Charges 11 dollars for the same item. THEY BLAME IT ON MY INSURANCE BUT I USE THE SAME INSURANCE AT CVS. XX XXX XX XXX CCC XXX XX CC VV BB NN NN MM VVV NN CC DD FF NN BB NN BB NN BB bb bb nn mm bb nn mm nn bb vv cc xx zz ee rr tt yy yy uu ii oo pp hh gg ff dd ss aa qq ww ee rr tt yy uu ii ii oo pp ll kk jj hh gg ff dd ss aa
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Loss:
$4
Reason of review:
Problems with payment

Preferred solution: accept my coupon

1 comment
Guest

You are free to shop elsewhere. It's a capitalist society, that's how it works.

Malerie Fqt
map-marker Philadelphia, Pennsylvania

Two disrespectful employees

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I walked in Shoprite/Fresh Groccer at 56th and Chestnut Streets in Philadelphia PA today Tuesday, January 19, 2016 between 5:35pm and 5:55pm. I walked up to the customer service area and ask a young lady between 18 and 22 maybe asked her if they had Western Union she stated with a response and with an attitude (as if I was disturbing her) Yes, but we're unable to retrieve money because it's down. I said oh know I just wanted to know...before I could finish and ask when will the machine be up and running she walked away with the same attitude. I was shocked. I asked as she walked away may I speak to a supervisior she kept walking. I asked another employee a young lady standing on the other side of the service counter if I could speak to a supvisor. At this point the other young complaint to her and this young lady said "Just sit tight" with an attitude as well. I asked "did she just tell me to sit tight"? She said yes. I walked over to her speak with her she said everyone is coming to her at once. There was a lady standing infront of her just leaning on her cart but the young lady was not helping her. I knock on the employee door the young second young lady looked at me as if I was annoying. I looked at her and said I would like to speak to a supvior. She informed a woman on the register I wanted to speak with her. I explained to the woman and the woman said she would speak to her. But, she didn't say anything about the both young ladies. This is why I know this woman/supervisor will not handle this situation. She kept counting money in the register rearly looking at me. That's why I will make a formal complaint.
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Cons:
  • Customer service
Reason of review:
Poor customer service
1 comment
Guest

Oh grow up, you are annoying, they are not going to discipline them in front of you, and they are right you are annoying.

Anonymous
map-marker Ramsey, New Jersey

SHOP RITE and ice crea,

I have just learned that Shop Rite is no longer carrying Eddy's brand of ice cream. I can't live this summer without Drum Stik!!!!

I mean REALLY, it was always sold out. I would buy 4 at a time if they were in stock. They don't seem to understand that if a food is sold out it is because THAT Is what people want to purchase. In this case, the half the fat slow churned Drum Stik was better tasting that the regular to me.

I guess I am going to go to another food store to shop because there are two main foods that shop rite no longer carries. I'm not shopping in ten different stores. It is too bad because Shop Rite is around the corner.

DRUM STIK! DRUM STIK!

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Pros:
  • Drum stick
  • Half fat slow churned ice cream
Reason of review:
store stopped carrying product
1 comment
Guest

It was Edy's decision to stop supporting ShopRite stores due to an immense lack of sales. Retailers don't make huge decisions like this for no reason.

In addition, Edy's was too expensive and Nestle Foods began charging retailers higher costs for said product, making very little to no profit margin with zero reclamation payback for damaged product.

Anonymous
map-marker Southampton, Pennsylvania

Shoprite Customer Care Review

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I hate the store on Haldeman and Roosevelt blvd. The customers that come there are rude and the staff don't take the time to talk to the customers but instead look miserable being there. The only reason why that store still open is because of the Kosher foods!
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Reason of review:
Poor customer service
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