ShopRite
Reviews and Complaints
Upset, Discrimination
User's recommendation: Shop somewhere else.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Absecon, New JerseyEXCEPTIONAL CUSTOMER SERVICE
- You know how to merchandise
- Good quality prices and different variations of products
- Price
Preferred solution: COMPLIMENT YOUR EMPLOYEE FOR OUTSTANDING CUSTOMER SERVICE !!!!
Dissatisfied with produce
Extremely rude associates and ridiculous policy, that I don’t think it’s truly a ShopRite policy
Bowl and basket eggnoodles
User's recommendation: Don't buy the eggnoodles they turn to mush
Mask Mandates
Preferred solution: Let the company propose a solution
Bad packaging design
Preferred solution: Let the company propose a solution
Mendezmojicageorge@***.com
Dissatisfied with product
Didnt get back to me
Not being able to place a meat order
- I have used shop rite for almost 40 years exclusively
- Not accomidating
- Dont carry all circular items miserable help cant find items
Preferred solution: Let the company propose a solution
User's recommendation: Don't count on them
Complaint
- Poor customer service today
- Poor service
Preferred solution: Deliver product or service ordered
User's recommendation: not go to that store again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDIFFICULTIES WITH WEBSITE
Preferred solution: Let the company propose a solution
User's recommendation: Another store's website might be easier to use.
Complained
To whom it may concern I was in ShopRite today grabbing a couple of things I was in line a lady cut me in line I let her know that I was next and she said I was too far back but I was standing 6 feet from the person in front of me she began to say oh well too bad I told her she didn't have to be rude as I'm standing there with my five-year-old grandchild the cashier proceeded to ring my things up she had an attitude the whole time I asked her why she getting smart with me she said I was being rude to the lady in front of me I then let her know that she didn't know what was going on and it was none of her concern she then proceeded to tell me that the lady was older than me and she was moving her hands and her head while she was talking to me I asked her where was her manager she said you can get the manager I do not care after I said something about manager she stopped ringing my groceries I let her know she was being very rude and very disrespectful as I'm standing there with my five-year-old grandchild she called someone over and told me well you can talk to her I proceeded to tell the young lady what was going on the young lady apologize to me this was the worst customer service that I had in a very long time her name was Michelle and I really don't think she cares about her job the way she was acting towards me hopefully someone can train her again and let her know what she did was wrong
Bad customer service
Preferred solution: Train better at customer service, train manager to provide for customer a solution.
User's recommendation: Read the flyer recognized sale, computers sometime doesn’t scan well that’s why customer service is for.
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