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2.9 Based on 84 reviews
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  • Customers like
    • How courteous penny and danielle were at customer service 2
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  • Customers don't like
    • Customer service 11
    • Poor customer service 6
    • Bad attitude 4
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  • From mobile
  • Sep 20
  • #922015

The convenience is great, but every time I order they either don't have it or want to substitute it and charge more. Some of the shoppers were great and got everything on the list others didn't want to be bothered so they would say they couldn't find the item but could sub it.

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  • From mobile
  • Sep 19
  • #921324

Well the pharmacy still refuse to serve customers...till this change ima leave this complaint up cause it still isnt resolved!!!

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3 weeks in a row now when leaving shop rite I have gotten home to find the bagger did not give me all of my bags. This is getting old. I would find a new grocery store but this is the cheapest. Although the money loosing by not getting all my products is starting to add up

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This service used to be great but lately 1/2 my order is missing, the salespeople don't want to look for items you order and would rather substitute with higher priced items. You may not be paying a lot for the service ($5.95) but it's supposed to save you time and the need to shop the store. Unfortunately, the last few months, I've had to either go into the store to find the items that were supposedly "out of stock" or travel back to the... Read more

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  • From mobile
  • Sep 01
  • #911532

Why have you discontinued Wispride Sharp Cheddar Cheese Spread (Bensalem, pa store)? I purchased Presidents pub cheese in lieu of Wispride and found it to be inferior (in fact, disgusting)....please put Wispride back in store.

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  • From mobile
  • Aug 31
  • #910496

I realize your company doesnt know or care but the Shoprite store in Philadelphia to Oregon ave has moved but there is no way to reach anyone in your entire system. Really, how ridiculous of a corp. have you turned into. Herb Lipton. Herblip@gmail.com

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I was at shoprite square Tsakane new mall at 7:20 pm on Monday 29 August i waited in que for 20 minutes to buy electricity que was long only one teller was working when it was my turn to be served the cashier said sorry sir electric its offline , I asked her why don't you shout and said sorry customers in the que the electric it's offline instead keep quite and 20 minutes later and told us she said she told male security at the exit door on... Read more

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I used Shoprite from Home for several years and I never had any problems. The in-store personnel were very polite and helpful, and the delivery persons were also. Once in a while, they would be out of a certain item (to be expected) and would give me an alternative item at the price of the one that was out. They would call before delivery and let me know if there were any problems, or that it was on it's way. I never had a delivery after the... Read more

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The black store Detective has a severe problem harassing the customers. He follows ladies around, and leers through the racks at them. He has put his hands on me. He has also look through my bags as I was carrying them. He follows me all through the store every time I go in there. I took a class at the Morris County Police Academy, for the gang unit. I am also a licensed operator for the state of New Jersey Department of Community Affairs... Read more

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Very disappointed with shoprite...went yesterday to supermarket and i found this in q of your product...a hair in the cheese i bought....went to same supermarket like a month ago and the milk i bought was bad also Read more

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